1. Who We Are

World of Lights AB (WOLAB), Orgnr: 559097-4134, operates the website www.wolab.se and provides passenger transport and goods delivery services. We are the data controller under the EU GDPR and Swedish data protection laws.

2. Scope of This Policy

This policy explains how we collect, use, store, share, and protect personal data when you interact with our website, apps, or services. It also covers cookies and tracking technologies.

3. What Personal Data We Collect

• Identity Data: full name, ID, driver’s license details, etc.
• Contact Data: address, email, phone number.
• Booking & Service Data: pickup/drop-off addresses, ride history, parcel details.
• Transaction Data: billing details, payment info.
• Location Data: GPS coordinates during rides.
• Communications Data: emails, chats, complaints.
• Account Data: usernames, encrypted passwords, profile settings.
• Marketing & Preference Data: subscriptions, survey responses.
• Technical Data: IP address, browser type, device info.
• Cookies & Tracking Data: identifiers stored on your device.
• Images & Recordings: CCTV, dashcam, uploaded ID docs.
• Legal & Compliance Data: info required by law or regulators.

4. Purposes and Legal Bases

We process personal data for service delivery, payments, communication, marketing, personalisation, security, legal compliance, and service improvement under GDPR legal bases.

5. Sharing of Data

We may share data with service providers, professional advisors, authorities, business partners, or during business transfers. All providers operate under GDPR-compliant contracts.

6. Cookies and Tracking

We use essential, functional, analytics, and advertising cookies. Non-essential cookies are only used with your consent.

7. International Data Transfers

Data may be transferred outside the EU/EEA with safeguards such as SCCs or adequacy decisions.

8. Data Retention

We keep data only as long as necessary.

9. Your Rights

You have rights to access, correct, erase, restrict, or object to data processing, and to data portability. Contact us at info@wolab.se to exercise these rights.

10. Security

We use encryption, secure servers, firewalls, access controls, and regular reviews.

11. Children’s Privacy

Our services are not directed to children under 16.

12. Changes

This policy may be updated; the latest version will be available at www.wolab.se.

13. Contact Us

World of Lights AB (WOLAB)
Göteborg, Sweden
Email: info@wolab.se